FAQ

1.Manufacturer or trading company? Where is the company located?
We are a manufacturer who provides CNC lathes for the production of industrial components. Our factory located in Shunde District, Foshan City, Guangdong Province, China.

2.How many people are there in the company? What is the turnover of your company?
There are 50+ people in our company. The annual turnover is approximately 10 million US dollars.

3.What parts can the company supply?
We can supply CNC lathes according to customer requirements.

4.How long have you been involved in this market?
We have been engaged in the CNC lathes for more then 20 years

5.Where are the main markets?
Our main markets are Southeast Asia, Russia, the Middle East, and the countries along the Belt and Road Initiative.

6.How many agents or wholesalers are there overseas?
Currently, we have no agents overseas.

7.Can we use the specified packing method?
Of course, you can use the packaging method you specify.

8.Do you have your warehouse?
Yes, our warehouse has a full 3000 square meters.

9.Can we offer quotations for the products not shown on the website?
Yes. There are too many CNC lathes, and not all of the products we can supply are displayed.

10.Does the product itself support OEM customization?
We support OEM

11.What's the min quantity?
Our CNC lathes min order quantity is 1pc.

12.Can you provide a product catalog?
Contact our business manager, we will send the product catalog you need to your mailbox.

13.Are samples available free of charge?
We can provide samples that have been tested and processed based on your workpiece drawings.

14.Mass production time and delivery time.
30 working days, different products have different production cycles.

15.About the terms and conditions of payment.
When you inquire, we will confim with you the trading method,FOB,CIF CNF, or other methods. In mass production we usually receive 30% as deposit in advance, and the 70%  as balance need to be paind within 7days after copy of B/L. Most of the payment methods are T/T, of course,L/C is also acceptable.

16.Product after-sales service scope and service period.
lf the product has quality problems within one year, we offer free repair services.  If the malfunction is caused by improper use, the buyer will be charged for the cost of replacement parts.